- RTA is a pacesetter in leveraging massive knowledge and synthetic intelligence
- Big knowledge and AI play a key function in boosting operational effectivity and supporting decision-making
- The technique will assist scale back journey occasions, improve
- productiveness, decrease prices, and enhance buyer satisfaction
Dubai’s Roads and Transport Authority (RTA) has rolled out its Artificial Intelligence Strategy 2030 throughout Dubai Al Week 2025, which goals to strengthen RTA’s world pioneership in AI-driven mobility by establishing an built-in, interconnected ecosystem that enhances the standard of life in Dubai. The technique includes 81 initiatives and initiatives throughout six strategic pillars: People happiness, seamless and revolutionary mobility, clever site visitors administration, cognitive licensing, future-proof group, and asset excellence.
His Excellency Mattar Al Tayer, Director General, Chairman of the Board of Executive Directors of the RTA, acknowledged: “RTA’s Artificial Intelligence Strategy 2030 is aligned with the UAE Artificial Intelligence Strategy 2031, as well as local and federal initiatives, including RTA’s sector-specific plans such as the Digital Strategy 2030. The strategy is designed to enhance human capital in the application and scaling of AI technologies, lead a connected AI ecosystem that promotes resilience and innovation, and firmly position RTA at the forefront of AI-driven transformation across its services, products, and operations.”
He added: “The strategy also establishes a robust corporate governance framework for AI while strengthening RTA’s technical capabilities in AI and data to keep pace with rapid advancements in the field. In today’s digital economy, big data and AI are foundational enablers of digital transformation. They are crucial for enhancing operational efficiency, enabling data-driven decision-making, and driving innovation across all sectors.”
Initiatives and Objectives
Al Tayer additional famous: “The strategy encompasses the implementation of 81 projects and initiatives between 2025 and 2030, structured around six key pillars: people happiness, seamless and innovative mobility, intelligent traffic management, cognitive licensing, future-proof organization, and asset excellence. It is designed to yield a range of measurable outcomes, most notably, reducing travel time by 20% to 30% through optimised traffic signal operations and intelligent pedestrian mobility solutions. The strategy also targets a 25% to 40% increase in productivity by equipping employees with AI-driven tools, and aims to reduce costs by 10% to 20% through AI-powered platforms supporting asset management, predictive maintenance, and driver assessment.”
He continued: “The strategy further aims to improve customer happiness by 35% and enhance partner compliance by 30% to 50%. RTA continues to lead in harnessing big data and artificial intelligence. Since the launch of its Big Data Platform in 2017, RTA has maintained its pioneering position in this field, introducing a joint Big Data and AI Roadmap (2021–2025), followed by the launch of a dedicated AI Platform in 2022 to support the efficient and scalable development of AI-driven applications.”
Use Cases
Al Tayer defined: “The Big Data Platform plays a pivotal role in managing and streamlining data exchange across RTA’s corporate systems. Since its inception, the platform has recorded an annual growth rate of 30%, with total data capacity now exceeding 670 terabytes—the equivalent of more than 235 billion pages. It is integrated with 49 corporate systems and supports over 280 data points, enabling connectivity across diverse data sources within RTA’s operations. The platform has facilitated more than 12 AI use cases and significantly enhanced the operational efficiency of our Enterprise Command and Control Centre.”
Since 2017, RTA has applied over 40 massive knowledge and AI use instances, together with predictive upkeep for buses, sentiment evaluation of passenger suggestions, forecasting parking house occupancy, and integrating generative AI into our enterprize chatbot, ‘Mahboub’. We are at the moment learning the implementation of 45 further use instances, together with optimising water and electrical energy consumption within the Dubai Metro and enhancing the general public bus community utilizing superior AI applied sciences,” he acknowledged.
Awards and Achievements
RTA has garnered distinguished recognition within the fields of Big Data and Artificial Intelligence, reaching prime rankings each regionally and regionally. RTA was honoured as one of many pioneering authorities entity within the Artificial Intelligence and Data Science class of the 2024 Dubai Government Excellence Programme.
Additionally, RTA was named the “Leading Entity in Data” underneath the Large Entity class of the Data First – City Data Challenge 2019, an initiative launched by Digital Dubai. The UAE Ministry of Artificial Intelligence additional recognised RTA’s Big Data and AI Platform as the biggest of its form amongst native authorities entities.
RTA additionally operates the area’s largest enterprise-level chatbot system, in line with IBM. The Authority obtained a Certificate of Appreciation for Innovation in AI-Driven Transport from SAS UAE and was honoured with the Excellence and Innovation Award for its utility of Generative AI Technology by Innovation AI.