- Marks opening of the primary Emirates Travel Store within the Far East area, with extra shops deliberate throughout the airline’s community.
- Underscores airline’s strategy to raise each step of the shopper journey, from reserving to departure.
Emirates has formally opened its Travel retailer in Hong Kong, representing a big milestone in its growth within the metropolis. It additionally marks the primary Emirates Travel Store within the Far East area, as a part of a retail blueprint that can roll out in phases throughout the broader Far East area and the airline’s international community.
Emirates’ journey retailer was formally inaugurated by Orhan Abbas, Emirates’ Senior Vice President, Commercial Operations, Far East within the presence of Shaikh Saoud Al Mualla, UAE Consul General and Sultan Alriyami, Emirates Area Manager for Hong Kong. The opening ceremony was additionally attended by distinguished visitors, commerce and media companions.
The opening of Emirates journey retailer in Hong Kong reinforces the airline’s dedication to offering a reimagined retail journey expertise by bringing its world-renowned merchandise, companies and signature hospitality even nearer to prospects within the metropolis. Located in Nexxus Building, the newest idea retailer affords a complete vary of premium companies encompassing flight reservations, ticketing and personalised buyer help
“We are delighted to inaugurate the first Emirates travel store in the Far East region, in Hong Kong, to deliver an enhanced and exceptional service to our valued customers. The city has always been strategically important for us and by launching our first travel store in Central Hong Kong, we aim to offer our valued customers an elevated travel retail experience, and better deliver Emirates’ hospitality at every step of the customer journey. In line with our ‘Fly Better’ promise, Emirates travel store combines advanced technology with personalised service provided by our well-versed travel consultants to ensure a seamless and enriching experience for our customers,” stated Orhan.
Discover a World of Travel Possibilities at Emirates Travel Store
The 1500 sq. toes retail area exudes a soothing, lounge-like setting with its gentle and fashionable furnishings for purchasers to guide their journey preparations in consolation on the 4 devoted customer support counters catering to flight reservations, ticketing and common enquiries. Knowledgeable journey consultants accord prospects with the famend Emirates hospitality and personalised help from the second tickets are bought, enabling them to get pleasure from a seamless and enriching expertise in planning journey itineraries tailor-made to their wants.
Sizeable interactive screens arrange all through the shop encourage prospects to seize amusing selfies with pals towards iconic Emirates backgrounds. In addition, sensible technology-powered self-service screens minimise wait occasions and facilitate quicker service, whereas LED screens showcase the newest Emirates merchandise and promotional affords.
Another spotlight of the brand new retail retailer is a limited-time Premium Economy Class seat show, giving prospects a firsthand preview of the distinctive consolation they are going to be handled to when flying on board this sought-after cabin class. Customers visiting the shop are additionally free to peruse a curated collection of Emirates official merchandise and journey equipment.
Emirates Soars to New Heights in Hong Kong
Emirates at present operates 21 flights per week between Hong Kong and Dubai. Underscoring its dedication to the Hong Kong market, the airline lately signed a Memorandum of Understanding (MoU) with the Hong Kong Tourism Board aimed toward boosting inbound tourism to the town from varied key areas throughout Europe and the Middle East. In addition, the revamped Emirates Lounge at Hong Kong International Airport has been re-opened to passengers, whereas protection of its complimentary Chauffeur-drive service has been prolonged to incorporate Business Class passengers in Hong Kong, additional enhancing their journey expertise.
Unlock Bonus Miles by Joining Emirates Skywards In-Store
To make the Emirates retail journey expertise much more rewarding, prospects who join the award-winning loyalty programme Emirates Skywards utilizing the instore self-service kiosk between now and 31 July 2024 are entitled to a bonus of two,000 Skywards Miles. Meanwhile, current members can earn Skywards Miles at Emirates’ worldwide companions akin to motels, airways, automotive leases, retail shops and banks which they’ll then use to redeem reward tickets, upgrades or entry to concert events and sports activities occasions. While visiting Dubai, members can accrue Miles with the airline’s companions all through the town together with Dubai Mall, Arabian Adventures, Emirates Holiday and extra.